ABCpuppy Health Guarantees
Three-Year Replacement Guarantee
Purchases of $800 or more include a 3-year replacement health guarantee for genetic conditions. Puppies priced below $800 come with a 1-year guarantee. A $100 replacement fee applies, and the new puppy must be of similar value to qualify.
15-Day Viral Disease Guarantee (Parvo and Distemper)
If your puppy contracts a serious viral infection, such as parvovirus or distemper, you may return the puppy for credit.
7-Day Exchange Policy
If a life-threatening condition is diagnosed within 7 days, you may exchange the puppy for one of equal or lesser value.
Limitations
- This health guarantee does not cover cosmetic or non-life-threatening conditions.
- Routine care, including vaccinations, deworming, spaying/neutering, and preventive treatments for fleas and heartworm, is the owner's responsibility.
- Minor health concerns not explicitly covered can be reviewed on a case-by-case basis.
- This guarantee is not a substitute for health insurance. We recommend exploring veterinary care options for ongoing health needs.
Your Responsibilities
- Veterinary Exam: Have your puppy examined by a vet within 7 days of bringing them home.
- Fecal Exams: Conduct tests for worms, coccidia, and giardia.
- Notification: Notify ABCpuppy promptly of any positive test results.
- Microchip Registration: Register the puppy's microchip (details are included in the vaccine records).
- Spay/Neuter: Complete spaying or neutering by six months or as recommended by your vet.
- Behavioral Training: Address any behavioral issues with professional assistance and consider obedience training if needed.
Deposits
- Non-Refundable Deposits: Deposits (up to $400) are non-refundable but can be credited toward another puppy if necessary.
- Deposit Refunds: Refunds are issued if the puppy becomes ill before being released.
- Switching Puppies: Changing your puppy selection after three days will incur a $200 fee.
Sold as Pets Agreement
When a puppy is "sold as a pet" without registration, it means the puppy does not include pedigree papers or kennel club registration (e.g., AKC). This typically entails:
- No Breeding Rights: The puppy is for companionship only.
- Spay/Neuter Agreement: The buyer must spay or neuter the puppy.
- Pet-Only Focus: Ensures the puppy is placed in a loving home and not for breeding or showing.
Breed Variability: While the puppy may be purebred or primarily one breed, slight variations or traces of other breeds may exist.
Health Guarantees: All health guarantees for hereditary conditions remain valid for "Pet Only" puppies.
This policy prioritizes placing puppies in loving homes for companionship, not breeding or show purposes.
Important Notice
For puppies under four months old who are not fully vaccinated, avoid public spaces such as pet stores, parks, and groomers. Keep your puppy in a carrier during vet visits, and prevent others from putting their fingers in the puppy’s mouth. By accepting a puppy from ABCpuppy, you agree to all terms and conditions outlined here.