Frequently Asked Questions (FAQs)

1. What breeds do you specialize in?
   We specialize in Maltipoos, Bichpoos, Poodles, Malshi, Shihpoos, Cavapoos, Cockapoos, and Miniature Red Poodles. Occasionally, we may have other breeds available. Check our website or contact us for current availability.

2. How do I choose the right puppy for my family?
   Choosing the right puppy depends on your lifestyle, home environment, and family needs. We recommend considering size, energy level, temperament, and grooming requirements. If you need help, feel free to contact us—we’ll assist you in finding the perfect match.

   All the puppies and designer breeds we offer are well-suited for families with children, as they have social, friendly, and affectionate temperaments, making them excellent companions.

3. What is the process for reserving a puppy?
   To reserve a puppy, you can place a deposit through our website or contact us for payment options. Deposits are required to hold a puppy until they are ready to go home. The remaining balance must be paid before pickup or delivery.

4. Can I visit the puppies before making a decision?
   We prioritize the health and safety of our puppies, so in-person visits may be limited to one puppy only (see our appointment page for details). However, we can arrange video calls or provide photos and videos to help you make an informed decision.

5. Do you offer video calls to see the puppies before purchasing?
   Yes! Seeing a puppy in real time can be helpful in making a decision. You can log on to our appointment page to book a video call at your convenience.

6. What should I expect on adoption day?
   Adoption day is exciting! Be prepared to bring your puppy home with food—we’ll provide a small bag to help transition to your preferred brand—along with a crate and basic supplies. You will receive vaccination records, a health guarantee, a puppy care guide, and information on routine or follow-up dewormings.

   Final payment must be completed before pickup or delivery.

7. Are your puppies raised in a loving environment?
   Yes! All our puppies are raised in loving and nurturing environments to ensure they are well-socialized and receive proper attention and care.

8. Are your dogs and puppies vaccinated and dewormed?
   Yes, all our dogs and puppies receive regular vaccinations and deworming treatments as recommended by veterinarians.

9. What vaccinations do the puppies receive before going home?
   Our puppies receive age-appropriate vaccinations and deworming as recommended by veterinarians. You will receive a vaccination record to share with your vet for continued care.

10. Do your puppies come with a health guarantee?
    Yes, we provide a health guarantee to ensure your puppy is in good condition at the time of adoption. Please review our health guarantee policy for full details.

11. What should I do if my puppy gets sick after adoption?
    If your puppy shows signs of illness after adoption, contact a veterinarian immediately. We recommend scheduling a wellness check with your vet within the first few days of bringing your puppy home. If the issue is serious or life-threatening, we are willing to take the puppy back. If returning isn’t an option due to distance, we can discuss alternative solutions to ensure the best care for your puppy.

12. Do you recommend pet insurance for new puppy owners?
    While pet insurance is optional, it can help cover unexpected medical expenses. We suggest researching different pet insurance providers to find the best coverage. Most pet insurance plans only cover accidents and do not cover what they consider pre-existing or congenital disorders. Be sure to review policy details carefully before choosing a provider.

13. What is the purpose of a microchip?
    Pet microchips are tiny electronic devices implanted under a pet's skin, serving as permanent identification. They contain a unique ID number linked to the owner's contact information, aiding in quick pet identification when scanned.

Benefits of Microchipping:

• Reuniting lost pets with owners.
• Providing permanent ID.
• Serving as proof of ownership.
• Storing limited medical information.
• Deterring theft.
• Meeting requirements for international travel.

Note: Microchips don’t offer real-time tracking like GPS devices and must be registered online to work effectively.

14. What type of diet are your dogs and puppies on?
    While different breeders use different brands, we will provide you with information on their current diet and feeding schedule. We also recommend gradually switching to any of the following top puppy food brands:

• Royal Canin Puppy – Specially formulated for growth and development.
• Purina Pro Plan Puppy – High-quality protein and DHA for brain development.
• Hill's Science Diet Puppy – Balanced nutrition and easy digestion.
• Blue Buffalo Life Protection Puppy – Real meat and wholesome grains.
• Wellness Complete Health Puppy – Natural ingredients with added vitamins and minerals.

15. How often should I feed my puppy?
    Puppies should be fed 2-3 times a day, allowing them to eat as much as they want within 30 minutes, then remove the bowl. Follow the same approach with water to encourage a routine.

16. Do your puppies come crate-trained or potty-trained?
    Our puppies are introduced to basic potty training, but since we care for multiple litters, full training is not always possible. They will still need guidance and consistency in their new home. We highly recommend crate training and sticking to a regular schedule to reinforce good habits and make the transition smoother.

17. What makes some puppies more expensive than others?
    Puppy prices vary based on several factors. Our website tracks demand by monitoring clicks, visits, and interest over the past seven days. Additionally, color, size, coat type, facial features, and age can also influence pricing.

18. Do you have a return policy in case things don’t work out?
    We have a return policy in place to address unforeseen circumstances. Please review our terms and conditions for details on our return and rehoming policies.

19. Do you offer support and guidance for new dog owners?
    While much of the information is readily available on Google or ChatGPT, we are committed to supporting our buyers throughout their puppy’s life. In addition to online resources, we offer personalized guidance on training, health care, and any other questions you may have.

20. How can I help my puppy adjust to a new home?
    Keep the environment calm and provide a designated sleeping area. Maintain a consistent feeding and potty schedule—feed 2-3 times a day, allowing your puppy to eat as much as they want within 30 minutes, then remove the bowl. Follow the same approach with water to encourage a routine.

Allow your puppy to explore at their own pace and use plenty of positive reinforcement to build confidence and comfort.

21. What should I do if I can no longer care for my puppy?
    If you are unable to keep your puppy, please contact us. We can assist in finding a responsible new home or provide guidance on the rehoming process.

Please note: We do not have a buy-back program—our support is limited to helping you rehome your puppy responsibly.